Case Layout (“we”, “us”, or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information we collect

We collect account information such as your name, email address, and organization details; usage data related to your activity in the Service; and content you upload, including issue records, case notes, attachments, and product images.

2. How we use information

We use your information to provide and improve the Service, authenticate users, process payments, communicate with you, and ensure the security of the platform.

3. Sharing and disclosure

We do not sell your personal data. We may share information with service providers who help us operate the Service, or when required by law or to protect our rights and users.

4. Data retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting support.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No online service can guarantee complete security.

6. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to certain processing. Contact us to exercise these rights.

7. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the Service or by email.

8. Contact

For privacy questions, email support@caselayout.com or review our Terms and Conditions.